Privacy Policy

Effective Date: May 2026

1. Information We Collect

When you request emergency roadside assistance or car fitment services via OnSpotCarFix24x7, we may collect the following information:

• Personal Details: Name, phone number, and WhatsApp number.
• Service Details: Vehicle make, model, registration number, and the nature of the mechanical issue.
• Location Data: Your live or shared location in Bengaluru to dispatch our mechanics accurately.
• Technical Data: IP address, browser type, and interaction data via cookies to improve our website and Google Ads performance.

2. How We Use Your Information

We strictly use your information to provide our services efficiently. Specifically, we use it to:

• Dispatch the nearest mobile mechanic to your location.
• Communicate service updates, arrival times, and upfront price quotes.
• Process payments and send digital invoices.
• Optimize our marketing campaigns (such as Google Ads) to reach stranded drivers faster.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties. We only share information with our verified internal technicians to perform the requested service, or with legal authorities if required by Indian law.

4. Cookies and Tracking (Google Ads)

Our website utilizes cookies and tracking pixels (including Google Tag Manager and Google Ads Conversion Tracking) to measure ad performance and improve user experience. You can disable cookies through your browser settings at any time, though this may affect site functionality.

5. Data Security

We implement industry-standard security measures to protect your personal and location data against unauthorized access, alteration, or disclosure.

6. Contact Us Regarding Privacy

If you have any questions or wish to delete your data from our systems, please contact us at:

Email: support@onspotcarfix24x7.in
Phone: +917349499090